Customer Reviews For The First Alert Fire Resistant Digital Bolt-Down Safe with Ready-Seal Technology
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5 customers recommend this product
NAOMI E
May 25, 2023
Verified Purchase
Phenomenal Safe!!
This is my second safe from First Alert and they are both amazing. Super heavy and the seals are super snug. I loved my smaller one so much, and needed a bigger one. Love their products!
Melanee Gallina
February 6, 2019
Verified Purchase
Awesome bolt-down safe!
This safe has good capacity and was easy to bolt-down. There's a You-tube video that is easy to follow explaining the bolt-down process. Very happy with this purchase!
Carol Carroll
January 23, 2019
Verified Purchase
Great little safe!
Just what we needed! Adjustable shelves, easy to open!
Deborah Veater
October 10, 2017
Verified Purchase
This is a great safe
We researched safes and this had the best of all possible worlds. I love the fact that it has a hanging folders section.
Cole Paliulis
September 20, 2017
Verified Purchase
Very good service.
How do I install my Ready-Seal safe?
Please see user's manual and mounting template. For further assistance, contact Consumer Affairs at 1-800-323-9005
How can I replace the keys or get the combination to my safe?
If you misplaced your keys, or forgot the combination to your safe, please fill out the Combination/Key Request Form, have it notarized and submit the completed form via email, mail, or fax. Contact information may be found on the form.
Where do I find the serial number for my safe?
On the bottom right hand corner on the front of the safe or the right wall on the outside of the safe. It is located on a silver sticker (usually 6-10 digits).
Where can I find the key number?
- Engraved on the key itself.
- Engraved on the lock cylinder.
- Engraved underneath the black plastic cap that says digital electronic safes.
- The silver sticker on the bottom right hand corner of the Anti-Theft Safes.
- On the key cover.
The door to my First Alert safe is stuck, what should I do?
This may happen if the bars do not disengage fully. You can try one of the following:
- Insert your override key (the one with the square top) and while turning the key take a flathead screwdriver and insert it in the crack of the door and slowly pry it open.
- Another method is to lay your First Alert safe on the right hand side and using the over ride key open the door.
My key is not broken, but it does not work in the safe. What should I do?
It may be possible that some debris/dust is caught in the lock of your unit. Please try the following:
- Check the engraved key number and verify it matches the engraved letter on the key cylinder.
- Spray WD-40 oil in the lock.
- Tap it lightly with a hammer.
- Try the key again. If the key still does not work please contact Consumer Affairs at 1-800-323-9005 for more information.
My digital keypad won't work and I can't access my safe. What should I do?
- Your batteries may be weak, try changing the batteries.
- Use your square top override key that came with your safe for immediate access.
- Contact Consumer Affairs at 1-800-323-9005 for more information.
My safe is under warranty and it appears to be defective. How do I get a replacement?
If your First Alert Safe fails to operate because of a manufacturing defect, any time up to five (5) years from the date of original purchase, we will, at our discretion, repair or replace the unit at no charge to the original owner provided you return the product, shipping prepaid, to First Alert. You should contact Consumer Affairs Department at 1-800-323-9005 for prior authorization in advance and they will direct you on what steps to follow.
The 2.1 cu. ft. Digital Waterproof Fire Resistant Safe is UL classified for 1 hour to withstand an external temperature of 1700°F while maintaining an internal temperature of less than 350 F. The safe has been tested by an independent testing lab and verified to protect electronic media including memory sticks; CD's; DVD's and external hard drives. In addition; the safe will protect documents; electronics; and other valuables. The safe's concealed hinges are designed to resist prying and is waterproof even when fully submerged. The Ready-Seal safe is the only safe in the industry that can be bolted to the floor and remain waterproof and fire resistant with the warranty completely intact.
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