We needed to replace an aging First Alert Smoke Alarm on a high ceiling. The location is very challenging to access when we do our yearly battery replacement.
Through the excellent website I was able to read about options. I then contacted customer service. 5 Stars to the person who helped me. He recommended the 10-year Sealed Battery after listening to our situation. We ordered from the First Alert Store online and received it in 2-3 days. Wow!! It's rare to be so happy with every step of the process. Kudos!
June 28, 2022
First one started chirping so I took it down and read the date that I scribed on the back which was 3-25-12. Time for a new one!!!!!
PS: the official mfgr date was Oct 14, 2010, THEY WORK AS DESCRIBED.
February 16, 2021
Ease Of Mind for Good Protection
Decided to use the 10 year included battery for these rather than trying to remember to change batteries for smoke detectors. They always start chirping at 3 or 4 AM and drive the dogs crazy scared. Now I have 10 years of protection and comfort.
February 15, 2021
Very courteous personnel when I had to call my phone ordered online but I made a mistake and very well taken care of by a voice a persons voice her name was Eva thank you for all your courtesies and everything seems to be just fine I certainly will recommend thank you Janet care
May 11, 2020
Seems to work
April 16, 2020
February 13, 2020
January 24, 2020
Great company to work with.
December 4, 2019
Fast and easy
Fast and easy ordering. Quick delivery. Great price!
October 31, 2019
10 year Smoke Alarm
Easy set up, maintenance free
September 30, 2019
I received the product very fast via mail.
August 13, 2019
Hard to comment as we just installed them. Easy installment
June 12, 2019
10 yr. smile
Finally....something I don't have to check annually...awesome...First Alert without hassles of annoying yearly beeps! Luv it!
BARRON M FREEBURGER
May 9, 2019
These are easy to install to replace the 9-volt units that are not to code any longer.
March 15, 2019
We got these quickly and they have worked great so far.
October 16, 2018
We recently bought a new home that underwent remodeling several years ago. The previous owner installed first alert smoke alarms in each room. We decided to replace all alarms after one reached the 10 year life span. We were able to find the same alarms and installed easily. All very good quality.
June 29, 2018
Simple To use
I was concerned that these would be difficult to install. These were a breeze.
May 8, 2018
Great customer service. We ordered the wrong smoke alarms but your kind customer service rep guided us in the right direction because of this we told our neighbors and they also will be ordering smoke alarms from you. It is so nice dealing with a great company with great customer service that when you call they say no problem. Thanks for your understanding.
April 26, 2018
We ordered this to replace the previous model. The mounting unit lined up with the same holes as the original, so install was easy. In the short time we've had it, it has worked as expected.
February 16, 2018
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