Timely Delivery - 09/10/2018
Reviewer: Andre Groenhoff
Needed a replacement and could not find one locally before leaving for vacation. The delivery was quick and arrived as promised.
Easy Reinstall Worked Like A Charm - 08/11/2018
Reviewer: Adrian Bailey
Bought 3 new replacement alarms within minutes and all are working great! Best price was right here on the First Alert website.
Easy to Install & Reliable - 08/03/2018
Reviewer: Mark Zuc
Installed these in my upstairs and downstairs hallways for the dual Smoke and Carbon Monoxide protection. I have been using First Alert alarms for years and they have never let me down!
combo alarm - 07/22/2018
Reviewer: Roberta Johnson
I received very good advice & info on call to order a replacement unit. It was shipped timely.
Smoke Alarm - 07/18/2018
Reviewer: Robert Anderson
Perfect fit for replacement
Fire/CO Replacement - 07/12/2018
Reviewer: Andrew Petrina
The current smoke/co alarm broke down. The replacement was Identical: a base plate and a twisted-in body with the alarm electronics. It was a simple task to unscrew the old body and connect and screw in the new body.
first alert smoke alarm - 07/10/2018
Reviewer: Leena
It works
Smoke Alarm - 06/14/2018
Reviewer: Robert Anderson
Product was easy to install
- 06/12/2018
Reviewer: Mark Chlebecek
Replacements for original units / Fit well
Lifesaver - 06/08/2018
Reviewer: Leo Stillmock
When I finally went through 12 p volt batteries I realized I needed to read the manual. I then found out it was a faulty alarm. So I ordered two from you guys, got them very fast and now I don't have to listen to the constant 3 chirps. I love how fast and convenient this was. I will be a future customer.
- 05/28/2018
Reviewer: Harsh Bhargava
Works fine.
- 05/28/2018
Reviewer: William cauble
Very good product
- 04/30/2018
Reviewer: Cathy Hosman
This was a replacement for an existing carbon monoxide detector. The hardware was the same as the old one making it very easy to install. I'm happy with the purchase.
- 04/19/2018
Reviewer: Roberta Johnson
I was so pleased to find the same model of alarm so that it would fit in to the same installed frame. I was able to attach it easily. Please continue to carry older models as long as possible.
- 04/16/2018
Reviewer: Marvin McNeil
Smoke CO2 detector received as ordered and on schedule. This is a replacement for a ten year old unit.
- 04/09/2018
Reviewer: JIANG MING FANG WU
Good
Easy Installation - 04/02/2018
Reviewer: Amber King
We ordered the combination alarm and it was such a breeze to install.
- 03/10/2018
Reviewer: Adam Jimmy
Customer service was great as well as experience
Excellent Service - 03/06/2018
Reviewer: Pete Roselli
It was simple and easy to order my smoke/CO alarms. The shipping was free and I received my items in plenty of time.
- 02/08/2018
Reviewer: Gaylan Gallacher
Thank you for this product. It is small and compact yet it produces an immense amount of comfort, safety and satisfaction to our family.
Smoke Alarm - 01/25/2018
Reviewer: Stanley Rowe
Good Product.
Rich - 01/22/2018
Reviewer: Richard DioGuardi
Prompt service and reliable product
Good product - 01/18/2018
Reviewer: Paul Lerner
Had to change the wiring harness and the mounting plate as my old detectors were very old. No green light comes on but the other 3 of the four older detectors are currently uninstalled. ?
Great Product - 01/17/2018
Reviewer: gary silberman
Very satisfied with the product, and the ordering process. Received the product within day. Extremely happy.
Great Unit! - 01/06/2018
Reviewer: Sandy Sanders
The First Alert Smoke/Alarm could not have been easier to install. Because the alarm was a replacement unit I just plugged it in and the job was finished. I plan to order several more! Thank you
- 01/03/2018
Reviewer: Patrick S Amello Sr
the best !
thank you !
- 01/01/2018
Reviewer: priscilla whitford
your webpage is well organized and easy to use. Our alarm is easy to install and manage. Loved the ease of it all.
GTs First Alert Review - 12/16/2017
Reviewer: Gary Travis
First Alert, never fails to ship my order promptly! Great Job, Folks and Merry Christmas to All. All My Best, Gary Travis
Great Alarm - 12/14/2017
Reviewer: Paul Robertson
The combination smoke / carbon monoxide alarm was easy to replace. I have trusted in First Alert fire alarms for many years.
- 12/06/2017
Reviewer: Terrence Russell
The unit was easy to install and, so far, has functioned perfectly. This unit was a replacement for an identical unit installed several years ago. I anticipate this unit will have the same or longer life.
Very Simple and Easy!!! - 10/31/2017
Reviewer: Kenneth Chadee
I replaced 9120B Smoke Only with the SC9120B Smoke & CO and it fit into the existing base which made the installation very simple and easy to accomplish.
Easy Install - 10/02/2017
Reviewer: Jim Dobbins
I bought this Smoke/CO detector to replace an existing combo alarm that is now 12+ years old. The install went smooth, despite having to replace the mounting base with the one provided. It took me 10 minutes and that includes setting up the ladder. I didn't need the pigtail wires included. 9 volt battery backup included also.
Hard to Find Replacement - 09/08/2017
Reviewer: Frederick Leisling
Tried to purchase this unit in the local stores but were not available so went online and was able to find it. I did not want to change out the complete mounting bracket and also wanted to keep the failed unit the same as the other units I have throughout the house. Once online, it was very easy to order and the new unit came within a week.
- 09/07/2017
Reviewer: Muriel SILBERSTEIN
excellent
SC9128 - 08/29/2017
Reviewer: Muriel SILBERSTEIN
works very well
Excellent Product - 08/28/2017
Reviewer: David Nance
Order process was easy. The instructions for installation were easy to understand and precise. This is a quality product.
Detector - 08/28/2017
Reviewer: Jeffrey Miller
Easy to order, easy to install...life is GOOD Thank you
Perfect! - 08/15/2017
Reviewer: Joanne Daly
My old smoke/carbon monoxide stopped working. I ordered this as a replacement. It fit perfectly into the old collar
- 08/07/2017
Reviewer: Margaret Smulski
Very happy with my new smoke/carbon monoxide alarm
Replacement S/CM Alarm - 08/03/2017
Reviewer: james dougherty
Two of my 6 smoke/carbon monoxide alarms began their 3-chirp signals malfunction - replace within days of each other. I ordered 2, and they were received in just a couple of days. Fantastic! Was surprised that they came with 9v batteries in them!
- 07/20/2017
Reviewer: Jesse Gilbert
Thanks, products works great....
- 06/15/2017
Reviewer: Rick Benedict
Fast shipping & easy ordering.
Great product - 05/24/2017
Reviewer: Kevin Pruitt
Solid, well built and well liked by our inspectors, we plan on purchasing more!
- 05/17/2017
Reviewer: Alfredo Castillo
Thank You, for the swift response to my order.
- 05/17/2017
Reviewer: Terry Friend
very good they work like they suppose to. One goes off they all do
- 05/17/2017
Reviewer: Richard Carlson
Top quality, fast shipping!
- 05/11/2017
Reviewer: Pat Gibson
Easy to order, quick delivery
Good - 05/10/2017
Reviewer: Isabelle Slaughter
The alarm is ok.
Updated Alarms - 04/28/2017
Reviewer: Steven DiFederico
The Smoke /Carbon Combination With Battery Back-Up Was Very Easy To Install Great Product
- 04/17/2017
Reviewer: Sarah King
Reliable product. I feel safe knowing that I have the product in my house. Easy installation.
- 04/13/2017
Reviewer: Vincent Gottuso
Everything worked great.
- 04/13/2017
Reviewer: Richard Kranzfelder
very good, no problems installing it.
good service from you guys - 03/13/2017
Reviewer: Dorothy McMaster
I feel safe now
Be sure the battery is in correctly - 03/10/2017
Reviewer: Kenneth Wilson
Purchased as a replacement for one that went bad. It was easy to install. Battery included, which was nice but not installed properly and caused the device to beep. Had to remove and install properly. Now working fine. This is more a helpful hint than a review.
Replacement - 03/09/2017
Reviewer: Domenic Vatalero
Replacement was very easy.
Love it! - 03/01/2017
Reviewer: Robert Mickens
Keeps my home safe.
- 02/27/2017
Reviewer: Timothy Hough
excellent service
Gratful - 02/22/2017
Reviewer: Marjorie Lesnick
So glad you had in stock and I was able to easily replace. Thanks
- 02/21/2017
Reviewer: Jessica Robinson
Item came very quick and was very easy to install. Saved me time from running around looking for one. Great service!
- 02/20/2017
Reviewer: william kauffman
Overall very happy with product, easier to open & close.
- 02/17/2017
Reviewer: Timothy Pruitt
Timely delivery. Replacing an old product
- 02/08/2017
Reviewer: Tom Walcott
product installed easily and is working perfectly
- 01/26/2017
Reviewer: Al Alli
We were pleased with your service. Thank you. Al Alli
Safe and confident! - 01/26/2017
Reviewer: Rhonda Parish
Easy to install and test.
- 01/17/2017
Reviewer: Roseann Ward
Easy to order. Fast delivery.
- 01/04/2017
Reviewer: Robert Hanley
So far so good. Only time will tell. Was able to replace original unit with same model so installation was easy.
WOW! - 12/28/2016
Reviewer: Aziz Dhuka
Wow this was amazing. What an alarm!
- 12/20/2016
Reviewer: thomas cychosz
Good product at a good price
Perfect Match - 12/16/2016
Reviewer: Jeasmine Aizvera
We built a new house five years ago and have smoke detectors everywhere. When two of them starting making strange noises we discovered they were going bad. The First Alert website made searching and finding the replacement easy. We found exactly what we needed, they arrived quickly, and connecting was fast and simple.
Replacement - 12/13/2016
Reviewer: Zachery Kennedy
Does what is supposed to do...I have found that these need to be replaced about every 7-8 years.
PERFECT - 12/12/2016
Reviewer: RON CARTI
I WILL NEVER BUY MY REPLACEMENT PRODUCTS FROM ANYWHERE ELSE. FAST AND RELIABLE PRODUCTS.
Smoke / Carbon Monoxide Alarm - 12/06/2016
Reviewer: Bryan Barre
Quality product and fast delivery! I'm going to purchase again.
Excellent - 12/06/2016
Reviewer: Cindy Mevorach
Excellent product. Quick ship. Just what I was looking for. Easy install
- 12/02/2016
Reviewer: Charles Wilson
Good service, good quality items
Great product. - 11/30/2016
Reviewer: John Hobarth
My home came with an older version of this item. We bought a different brand in a store and it went through batteries every couple of weeks. The failing battery chirp traumatizes our dog, so we went back to this item. This is our second one of these I've bought and I'm very happy!
- 11/25/2016
Reviewer: Colleen Wright
We love the alarms that were installed in our home before we bought them. Although they are bit expensive, they are easy to replace and we feel safe with them.
- 11/21/2016
Reviewer: Larry Meneghini
good job
Replacement Smoke Alarms - 11/18/2016
Reviewer: Alexia Stewart
We had to replace our smoke detectors and these worked out perfectly. They were exactly what we needed, and now we have peace and quiet again.
- 11/12/2016
Reviewer: gary silberman
Great all in one product.
hardwire combo smoke/carbin - 11/06/2016
Reviewer: Tracy Kruk
Quick delivery and easy install. feeling safe!
Exactly As Expected - 10/26/2016
Reviewer: Nancy Ley
Easy to install, no issues.
Replacement - 10/25/2016
Reviewer: Rhonda Parish
Easy to install. Ordered online- quick delivery
- 10/25/2016
Reviewer: Tom Long
Replaced all 6 devices without a problem. See you in 5 years.
Fast and easy - 10/19/2016
Reviewer: Robert Hopper
Easy to find my replacement detector and order securely online. It came fast and product is installed and working great.
Hardwire combination smoke alarm/carbon monixide alarm - 10/13/2016
Reviewer: Diane Meils
I easily removed my old hard wired alarms to this upgrade with carbon monoxide detection. I feel very protected for me and my entire family.
Thank you to the salesman who helped me find the correct model and helped with easy installation! D. Meils
- 10/08/2016
Reviewer: LORETTA LONDON
TRUST WORTHY PRODUCT
- 09/28/2016
Reviewer: Hans Crevecoeur
Great transaction.
- 09/26/2016
Reviewer: Carlos Ballard
Very easy to install. Good quality materials.
- 08/31/2016
Reviewer: gary silberman
Excellent product that combines smoke and carbon monoxide alarm
Working great! - 08/29/2016
Reviewer: Hans Crevecoeur
item came on time and works great!
Great unit! Easy install! - 08/28/2016
Reviewer: Rhonda Parish
Just replaced an existing unit. It was easy to install and works great!
Very Good Product - 08/15/2016
Reviewer: John View
The detector is very good, and will wake you if carbon monoxide or smoke are present in your house.
Smoke detector. - 07/27/2016
Reviewer: howard baye
Works like a charm. Very happy with product.
Post Product Review - 07/26/2016
Reviewer: Babette D Thompson
Excellent product no defects
- 07/26/2016
Reviewer: Sherry Lyon
Friendly and fast service. Alarm worked great.
Great experience - 07/20/2016
Reviewer: Lisa Kaczor
From the moment I first went onto the First Alert Store website the whole process was easy. Navigating through the website is a breeze and our product came in rather quickly. I am very happy.
ordered two - 07/19/2016
Reviewer: Richard Pace
They were very easy to install,Hardwired and came with batteries, which I didn't expect.
- 07/05/2016
Reviewer: Jagdisher Ghuman
It works good. Thank you.
- 07/05/2016
Reviewer: Nan Wright
It is so good to have a new combination detector installed. It replaces two separate detectors, in an upstairs hallway where safety is so important. My son said the installation was easy, especially since a new plate was included. Delivery was prompt. Thank you.
Lifesavers - 06/28/2016
Reviewer: Robert Mickens
Love the convenience of ordering online and fast shipping.
Terrific - 06/13/2016
Reviewer: Dennis Devine
No need for an electrician. I was able to follow the instructions of your tech rep and change the bases myself.
Excellent - 06/07/2016
Reviewer: Mike Hewel
Delivered fast, easy to install
Product came quickly and worked without issue. - 05/26/2016
Reviewer: Sean Stewart
I would definitely purchase another product from the site.
- 05/12/2016
Reviewer: Dave Dundas
Great product!
Good to go - 05/03/2016
Reviewer: Curtis Stine
Package arrived on time and in good shape. Product was same as advertised. It has been installed and is working well.
very good - 04/28/2016
Reviewer: Rebecca Lloyd
I like how easy these units are to install.
Excellent - 04/13/2016
Reviewer: Peter Mechure
Excellent
- 04/05/2016
Reviewer: craig hanson
Good as expected
Great Service - 04/05/2016
Reviewer: Robert Mickens
Great Service!
Easy service - 04/02/2016
Reviewer: Daniel W Gauntner
very easy to order and product received within a few days
- 03/30/2016
Reviewer: Gerald H Baker
Excellent.
Hardwire Combination Smoke/Carbon Monoxide Alarm with Battery Backup - 03/28/2016
Reviewer: Karen Ely
Easy to install.
- 03/22/2016
Reviewer: Laurie Pertile
Great fit for the existing system I have. Had to replace one unit in five years, but all the others are fine.
- 03/18/2016
Reviewer: Kimberly Raley
Customer service was helpful in determining which model to replace my faulty ones which starting chirping for no reason. So far, the replacements have stopped the noise.
Top notch quality thanks - 03/15/2016
Reviewer: Thomas Gordon
Great product works perfect
Replace inoperative unit - 03/04/2016
Reviewer: Michael Vest
This type alarm was installed throughout our home four years ago. One unit needed replaced and I was able to get an identical replacement. Changing out the alarm was easy.
- 02/26/2016
Reviewer: Roseann Thatcher
Same for this product. Excellent!
Addded Convenience - 01/04/2016
Reviewer: Jerry Byrd
Love the combo
- 01/04/2016
Reviewer: Troy Anderson
The order arrived sooner than I thought. I replaced a smoke detector with this combo unit. Same connection as the old unit so it was very easy to swap out. I will order from first alert again.
Hardwird Combination Smoke Detector - 11/30/2015
Reviewer: gary silberman
Product was received in a timely manner, and worked perfectly.
easy to install...GREAT PRODUCT! - 11/22/2015
Reviewer: roger wells
I decided it was time to replace all the original alarms in our home, especially after reading many online reports of lost lives from old and/or defective alarms, and the larger percent of those lost lives was from smoke inhalation...very sad!!!. I wanted to buy the best to protect my family. First Alert alarms has many great on line reviews.
A must-have item for your home! - 11/16/2015
Reviewer: Susan Zapalac
I purchased 3 of these because ours quit working. They were easily installed and are working very well. The quality is very good, so we will continue to purchase these.
- 10/27/2015
Reviewer: Juan Gutierrez
Very good!!!!
FPC, Jeffersonville - 10/16/2015
Reviewer: First Presbyterian Church of Jeffersonville
excellent product and very pleased with its performance.
Best on Market! - 09/23/2015
Reviewer: Edward Warnke
First Alert makes the best products to keep you safe!
Hardwire Combination Smoke/Carbon Monoxide Alarm with Battery Backup - 09/07/2015
Reviewer: Angel Casteleiro
I purchase my first set of detectors 5 units for our home in mid 2000s. I like the fact they are hardwired to power and to each other to communicate with each other. If one is set off the others respond immediately at the other end of the house. The other advantage to this unit, once these are hardwired in place of course by a professional electrician they have been design to easily be replaced. Their wire plug connection allows for easy replacement, untwist the unit from its base, unplug the old and plug in the new, twist the new unit into place and pull the plastic strip from the backup battery. You're done, easy as that. I did it. So, I have to give this unit a rating a 5 per their scale.
smoke alarm easy to replace - 07/13/2015
Reviewer: David White
Easy to order, speedy delivery, easy to install.
- 07/09/2015
Reviewer: tim coghlan
Replaced 12 year old hardwired ION only unit, relatively easy to change. Now have CO coverage in my house. Hope to NEVER find out how well it works.
- 06/26/2015
Reviewer: James DiPaolo
Easy to install
Easy to understand
Smoke/carbon monoxide allarm - 06/23/2015
Reviewer: franklin nyarko
it is very good.
first alert replacement - 05/31/2015
Reviewer: Diane Redvanly
Product was easy to install, easy directions to follow.
- 05/05/2015
Reviewer: Robert Sorg
excellent product and price.
Hard wiring was easy.
Service - 04/20/2015
Reviewer: kevin lewis
All good.
No Fire Yet - 04/08/2015
Reviewer: John Wolff
We haven't had a fire yet, so I can't tell you too much about the alarms we bought, but they sure are pretty.
- 04/03/2015
Reviewer: Mark Gauthier
Easy to install. excellent directions and everything works.
Feels Safe - 04/02/2015
Reviewer: Daniel Hennessey
You don't often see hardwired devices in stores. I am doing remodeling and bought this as a replacement. It feels safer for the simple fact that if you do forget to change the battery, you will still be protected.
Installation was easy - 03/26/2015
Reviewer: Chris
Ordered 10 of these to do a full replacement of all existing smoke detectors in my 15 yr old house. When I contacted customer service about ordering bulk, they said that the requirement was 20 or more, so instead they sent me a code to receive a 15% discount, so that was nice. Easy install, no issues or false alarms.
Excellent Product - 02/12/2015
Reviewer: Annette Miller
I am a 73 yr. old woman and I installed this hardwired alarm myself! Previously had a First Alert Smoke Detector 18 yrs. old and upgraded to smoke and CO detector. It was easy!
Same ones - 02/06/2015
Reviewer: Lisa Crowe
We wanted the same piece as had been put in our house so we wouldn't have to reinstall any new ones. This worked beautifully for us.
Hardwire Combination Smoke/Carbon Monoxide Alarm with Battery Backup - 02/02/2015
Reviewer: David & Sheryl Harris
Very very good. Used to replace our prior detectors which were six years old. Installation took only 2 minutes per detector. we have 1 plus 5 hardwired detectors.
Combo Smoke/carbmono Alarm - 01/28/2015
Reviewer: Fred Chown
The delivery was very swift and the package was in good condition. Installation was very easy and the alarms tested good. I am completely satisfied with the service and quality of the product.
accurate & easy to find on the website - 11/19/2014
Reviewer: Julie Robinette
Ordering was easy and product arrived when it said it would. Great price too!
Pleased - 11/15/2014
Reviewer: Jesse Walczak
Simply the most user friendly, easy to install and change out product I have tried. Always satisfied. Have had to change 3 out after about 6 years of life. Delivery was as scheduled as well.
- 11/10/2014
Reviewer: Arline Battaglia
Performed as stated.
Thank you.
Just what we were looking for - 10/30/2014
Reviewer: Elliott Neese
Very happy with our purchase. It was shipped quickly and accurately. It was just what we needed to replace an old alarm to keep our house feeling safe
Alarm - 10/30/2014
Reviewer: Mark Litt
Very, Very happy with our smoke/Carbon Monoxide Alarm....Thank You :
Replacement 1st Alert Smoke/Carbon Monoxide Alarm with Battery Backup - 10/16/2014
Reviewer: Linda Knox
The entire process from placing the order to receiving the order was seamless.
Thanks so much !
Replaced defective alarms - 10/10/2014
Reviewer: Donna Frasier
I just installed smoke/carbon alarm. Replaced defective alarms. So far so good!
- 10/07/2014
Reviewer: Sarah Kessler
I was very happy with my purchase. It installed easily and works well!
Excellent Product - 09/25/2014
Reviewer: FRANS KOPP
Very nice it actually came with a 9-volt alkaline battery included
- 08/13/2014
Reviewer: PAT DARCY
Great fast delivery service. The replacement product was easy and quick to install.
Easy - 08/01/2014
Reviewer: Henry Gruesen
These are far easier to install in and older house or adding alarms to an existing system. No holes to patch from fishing wires and no expensive electrician needed. The Talk/Voice is a very good feature as well.
Review of my order - 07/27/2014
Reviewer: Daniel Sheehy
No issues - order was received and was what I ordered. No issues throughout entire process - will use again
7 years solid performance - 07/20/2014
Reviewer: Brent Schimke
We had these devices installed in 2007 and just replaced them in 2014. Reliable, easy replacement and fast delivery.
Perfect plug and play - 06/30/2014
Reviewer: Michael T. Kooi
Order this unit to replace one that reached its end of life. Arrived in a couple of days, and plugged right into the electrical hook up and mount. Could not have been easier.
- 05/16/2014
Reviewer: James Novak
Happy, Happy, Happy.Will purchase more in the near future.
Replacement Alarm - 04/24/2014
Reviewer: Jeffrey Talbot
The alarm arrived quickly and was the exact model I ordered to replace the faulty one installed by contractor. No re-wiring required and it has been working fine ever since I installed it.
- 04/23/2014
Reviewer: Keith Suerdieck
The alarm was easy to install and seems to be working fine.
Good replacement. - 04/22/2014
Reviewer: Bryne Ohde
This unit replaced a unit I had installed when I built my house and, was a snap to install myself.
- 04/18/2014
Reviewer: kenneth schlaepfer
The price was great and the
shipping was fast. The installation was a snap but
the shipping cost could come
down a bit.
- 04/16/2014
Reviewer: Dolores Escamilla
Thank you I did receive it and is working excellent.
Definately Recomend - 04/11/2014
Reviewer: Herbert Ellis
Again great product.....when I built my house, carbon monoxide alarms were not needed on every floor...But with your product it is a very easy upgrade
- 04/07/2014
Reviewer: Iris Zlatnick
My order was processed and sent out the same day. When I had questions they were answered quickly,
Replacement - 04/04/2014
Reviewer: Lyle Marlowe
Easy to install.
smoke/carbon monoxide alarm - 04/02/2014
Reviewer: eugene rola
product is easy to connect to existing site-nice styling
- 03/21/2014
Reviewer: janet fredrick
Easy to plug in the wiring, even I could do it.
- 03/10/2014
Reviewer: WILLIAM CORNELIUS
Order shipped in timely manner and product is working properly after installation.
Not installed yet - 03/07/2014
Reviewer: Dan Huebl
Services is great and fast shipping
Smoke & Carbon Monoxide Detectors - 02/21/2014
Reviewer: James Walker
Ordering on-line is a convenient way to obtain smoke and carbon monoxide detectors.
Replaced outdated model - 02/20/2014
Reviewer: Gary Phillips
After reading how people have had trouble getting the test button to work, I assembled it on the table with only the battery first to see if mine worked. IT DID NOT! I took the battery it came with out and using a flashlight I could see the flimsy metal terminals were back behind the plastic. They need to be sticking out ahead of the plastic so they could make contact with the battery terminals. I bent a small hook on a stout paper clip and pulled both forward quite a bit. Its a little tricky because you have to push a little tab inside the plastic battery compartment to be able to move the battery box so you could see inside of it. Within 5 minutes I had them pulled out and then reinstalled the battery. The test button worked immediately. The battery box has no markings for + or - polarity so its easy to see how you might put the battery in wrong. If it doesnt work, simply flip the battery over, reinsert it and test it. After I knew it worked, it took less than 10 minutes to remove the old unit, wire up the new one, plug the pigtail into the new alarm unit, and screw it back on the ceiling.
I tested the test button it worked then put a small wad of lighted newspaper on a pie tin under the unit. Within 7 seconds the alarm went off.
I gave it a 4 rating because I should never have had to bend the metal electrodes out.
Excellent Service - 02/17/2014
Reviewer: Chris Christensen
Easy ordering, fast shipment, my new smoke detectors arrived in excellent condition. I will be ordering again in the future.
- 02/08/2014
Reviewer: CHRISTINA DAVENPORT
Great product
yaba daba doo - 01/13/2014
Reviewer: Alan Van Dyke
yaba daba doo this is good
- 01/07/2014
Reviewer: gwen gonzalez
I received my smoke alarm in good time. The packaging was intact and the product arrived in good shape.
- 01/01/2014
Reviewer: Angela Gaudet-hull
Perfect match, fast service.
Replacement - 12/11/2013
Reviewer: Eric jaffe
I have had this in my house for the last 4 years and I am very happy with it. I needed to replace the unit and was happy the I could get it direct from First Alert. This was an exact match and easy to replace.
- 12/04/2013
Reviewer: Brian Tyndall
The detector arrived promptly and was ready to install with no problems. Thanks!
replacement unit - 12/03/2013
Reviewer: Don Baugh
unit worked fine when it was installed. It is one of 6 in my house. It is a replacement for one that went bad after 4 years service.
- 12/02/2013
Reviewer: Ellen Benjamin
Quality is very good but this is very expensive.
Like the combination dector - 11/24/2013
Reviewer: Basil Jones
I easily found the information I needed to make my purchase decision for replacements of my old detectors. I didnt realize they needed to be replaced after 10 years and I bet most people dont. If one of my original wired detectors hadnt failed, I probably still wouldnt know. Ordering was easy and I received the detectors I ordered in just a couple of days. My only complaint is that the detectors are a bit pricey. They were very easy to install and set up.
- 11/14/2013
Reviewer: Mary Culligan
I had a question on the order and was disappointed when I tried to call - still do not know telephone to ask a question. Figured it out but this was extremely frustrating!
- 11/12/2013
Reviewer: Ronald Jeanneault
Easy install and documents were very helpful
Alarm with Battery Backup - 11/05/2013
Reviewer: Frank Kvapil
Excellent and very prompt!
- 11/03/2013
Reviewer: Terry Haynes
completely satisfied with the product and service.
Great comfort - 10/23/2013
Reviewer: Matthew Cumiskey
All you have to do is plug it in and change the batteries as needed then Sleep peacefully.
- 10/22/2013
Reviewer: George Williams
Great product
- 10/09/2013
Reviewer: lisa burkard
Had them installed in our entire house and only replaced 2 in 5 years.
- 10/07/2013
Reviewer: Brenda Doucett
Fit perfectly in the original hook up.
All future replacements will be thru
Your company. Thank you for the fast service.
The First Name in Fire Safety - 09/16/2013
Reviewer: Howard Krigsman
First Alert is the only brand I trust for my familys protection. When I could not find this product in local stores I went online and ordered and was pleasantly surprised to find them at a discount. The order arrived quickly and replacement was easy. I sleep better knowing my family is protected.
The First Name in Fire Safety - 09/16/2013
Reviewer: Howard Krigsman
First Alert is the only brand I trust for my familys protection. When I could not find this product in local stores I went online and ordered and was pleasantly surprised to find them at a discount. The order arrived quickly and replacement was easy. I sleep better knowing my family is protected.
smoke alarm - 08/31/2013
Reviewer: Brian Heasley
order a replacement combo co2 -smoke alarm from first alert and received the item in what I felt was record time. price was fair and I trust my life to first alert and there products.
As promised - 07/08/2013
Reviewer: Grover Sims
Products were received on time and in good condition. Price was better than my usual brick and mortar store.
Does Not Show how to insert battery - 07/05/2013
Reviewer: Sandi Jones
Took the battery out due to chirping and wasnt sure how to put the new battery back in. No indication of how the battery should be inserted on the device. It was a pain!
Awesome service!!! - 07/02/2013
Reviewer: Casey Mattson
Received awesome service!! The product is working as it should. Only suggestion would be better packaging for shipping. The box was a bit flimsy to put in a bubble wrap envelope but surprisingly the product wasnt damaged for this shipment. Thanks for the timely service and Ill be shopping with your company again.
- 07/01/2013
Reviewer: Joseph Russell
very good, replaced original product. was easy to install.
AMAZING & GREAT! - 06/19/2013
Reviewer: DAWN MARIE HAKANEN
I WAS AMAZED AT THE EASE OF ORDERING THE PRODUCT, & THE QUICK DELIVERY TIME. IT WAS EASY TO INTEGRATE WITH MY SYSTEM [OTHER 6] & WORKED OUT PERFECTLY. THANK YOU FOR YOUR QUALITY PRODUCT, PROMPT DELIVERY & KEEPING ME ADVISED IN BETWEEN. DAWN MARIE
Smoke Alarm - 06/12/2013
Reviewer: Sue Daly
I particularly like the battery backup because it comes out easily without having to dismantle the entire casing. So far the alarm is working fine. It was easy to install and arrived quickly. Its a nice size.
Very Good products - 05/31/2013
Reviewer: salvatore marullo
The Hardwire Combination Smoke/Carbon Monoxide alarm that we received is working perfectly.
Great Product - 05/25/2013
Reviewer: Richard Durica
I had First Alert smoke detectors installed 15yrs ago. Never any problems. I decided to remodel the house which included upgrading to smoke/carbon detectors. They were very easy to install. They appear to be good product and Im confident they will be as reliable as the smoke detectors I had for past 15 yrs.
Just right. - 04/18/2013
Reviewer: Kenneth Weyers
Just what I needed.Could just plug it into my system.
GREAT PRODUCT - 04/13/2013
Reviewer: Wayne Culver
I replaced 2 of these with new ones. Easy reinstallation and fast shipping!
Great Alarm - 04/09/2013
Reviewer: Afua
The smoke alarm is very sensitive. Even using my toaster sets it off but I have low ceilings. My first one installed by the contractor had the carbon monoxide alarm go off constantly and the fire dept told me to replace it since the last 2 times showed no leak. Since I was still under warranty, First Alert replaced it free of charge and I have had no problems since 2 years. Its a great alarm.
- 04/04/2013
Reviewer: Lyle Marlowe
Excellent device... not sure why original unit failed after only three years, but at least it tells me it is no good and needs replacement. Purchased direct from First Alert, but then found I can get for about 1/2 the price with free delivery from Amazon.com. Feel Ive been ripped-off by First Alert with their pricing.
- 03/24/2013
Reviewer: Howard Heiss
Prompt delivery easy to install.
- 03/22/2013
Reviewer: Tammy Shumate
very good product and arrived in a timely maner
Great - 03/21/2013
Reviewer: ELIZABETH BUCHMEIER
We had this exact combination CO and smoke alarm in our house, but it was from when the builder installed it, and had a date of 2008. Apparently it had worn out, and I was pleased to find that we could get the exact same item to replace the worn out one without having to rewire the base in our ceiling. We just plugged this right into the existing plate in the ceiling and it worked fine.
Thanks for quick delivery - 02/26/2013
Reviewer: Michel Schadt
I appreciate that the new smoke detectors arrived quickly and were very easy to install.
- 02/25/2013
Reviewer: Walter Grzyb
easy to install...like the added protection with the co alarm
Excellent Service - 02/25/2013
Reviewer: PAT DARCY
Excellent service. Ordering was easy shipping was on time. shipping a little pricey but worth it. I would definitely order on line in the future
Larry Christy - 02/20/2013
Reviewer: Larry Christy
Easy to install. Did not encounter any problems.
Smoke/Carbon Monoxide Alarm with Battery Backup - 02/17/2013
Reviewer: John D Fieser
This was a replacement for one that was malfunctioning. Installed and working properly.
Bad - 02/14/2013
Reviewer: Steve Lyman
I had two of them go bad within two days of each other. The detector signaled that there was a carbon Monoxide in the air. I called and had the fire department come out. They informed me that this was very common to have this issue. Thet recommended not getting this detector.
Customer Service Response:
We're sorry for the trouble and inconvenience you went through. Please contact us so that we can try to correct this situation and make things right for you.
Replacement detector - 02/11/2013
Reviewer: Ronald Tebbetts
Site was easy to use. I noticed after completing my order that there was a 15% off coupon. I sent an email asking if I could use the coupon after the fact and was pleasantly surprised to see that my request was speedily granted. Highly recommend the site and products!
Not good enough - 02/11/2013
Reviewer: Jorge Abelardo Lara Estrada
I dont have a reference to compare, but this device somehow get damaged after only 2.5 years. I would expect this to last longer.
Customer Service Response:
We're sorry for your inconvenience. Without more information it's hard to know what might have happened. We recommend contacting First Alert at 1-800-323-9005 where they should be able to provide you with more information regarding the trouble you're having.
- 01/30/2013
Reviewer: Paul Simonetti
Just sensetive enough.
- 01/23/2013
Reviewer: Randall Goldman
Very easy to install and great price point for protection for smoke and Carbon Monoxide
- 01/17/2013
Reviewer: james brickner
easy to research and purchase, easy to install, fast frieght.
Good product and company! easy DIY install! - 01/14/2013
Reviewer: james alto
CO monitoring is critical in any home, cabin, camper etc. CO is the silent and invisible Killer. Installed two of these combo units in critical sites in our home. These are intended to augment the protective warning provided by our other plug in CO detectors/alarms. Just google the Tennis great Vitas Gerulaitis. Dont let this happen to your family!!! from wikipedia Gerulaitis died on September 17, 1994, at the age of 40. While visiting a friends home in Southampton, Long Island, a malfunction in a propane space heater caused carbon monoxide gas to seep into the guesthouse where Gerulaitis was sleeping, causing his death by carbon monoxide poisoning
Updating alarms - 01/09/2013
Reviewer: Elizabeth Arratia
Great product and quick to arrive.
Replacement Smoke/CO Alarm - 12/28/2012
Reviewer: James McDonald
Quick/Easy Installation. Works Great! Thank you.
- 11/26/2012
Reviewer: Peter Phillips
Unit part of whole house wired system, plugged in and worked fine first time, satisfied with operation and overall system.
- 11/23/2012
Reviewer: Chaim Abittan
product known to me
your company is so easy to work with, I would highly recommend to my friends/neighbors to order from you
- 11/15/2012
Reviewer: Gregory Michalek
great product easy to install.
- 11/14/2012
Reviewer: Russ Miller
Just what I ordered and it arrived in oly 3 days.
Outstanding - 11/08/2012
Reviewer: Bart Stine
After three years vacant our smoke and CO2 detectors began giving us false alarms. Replaced detectors and problem solved. Order arrived before promised and accurately filled. Thanks!
- 11/08/2012
Reviewer: anthony horwath
good product fast delivery
- 11/07/2012
Reviewer: Kevin Wyman
Easy instillation
- 10/30/2012
Reviewer: Brian Phillips
Easy to re-install as replacement of original unit that failed.
Response - 10/27/2012
Reviewer: Beatrice Boland
They came promptly and were exactly what I ordered.
- 10/15/2012
Reviewer: Daniel Chain
Service was quick and correct
- 10/08/2012
Reviewer: Therese Griebel
Excellent product. Easy to install. Ordering online was very easy and efficient. Delivery was timely and the delivery instructions were followed. Thank you!
Excellent - 10/02/2012
Reviewer: Michael Huether
The product came quickly and installed in minutes to replace the old unit
Combo Alarm - 09/30/2012
Reviewer: Victor Slocum
very reliable product to know that it is working to protect my family all these years. We have 5 of them installed in our home but only one so far beep continously indicating that it needed replacement.
Needed to replace detectors - 09/11/2012
Reviewer: Rachel Andrews
The website was quick and easy to use. This product lasted about 5 years before needing replacement. The battery back-up is a bonus when our power goes out.
- 09/07/2012
Reviewer: Larry
I purchased the product on line to replace the exisiting alarms. I had follow up in regards to shipping and delivery.
thank you for the follow through.
- 08/29/2012
Reviewer: Paul Simonetti
Product works well, is easily installed, and provided peace-of-mind. Order process was quick and delivery was fast.
Perfect Combo. - 08/27/2012
Reviewer: Douglas Kettering
Great Product, Very easy to install. Took Ten minutes to do.
Smoke/CO combo - 08/16/2012
Reviewer: J.Bristol
Had these in for 5 years worked just fine then one failed. Will generate an update after I contact Manufacture.
Replaced - 08/15/2012
Reviewer: Michael Bird
New in the new house 4 years ago bought these to replace ones that have died. Had to buy compatible ones again or replace them all. Next one that dies and I replace them all with ones that will last
- 08/15/2012
Reviewer: Paul Simonetti
My new five years old home is equipped with First Alert detctors on every floor and in every bedroom. Ive had two CO2/smoke detectors fail in the last month. It seems a little early to replace them, but outside of that, they have worked well. The website is very easy to order from.
Great product & service - 08/06/2012
Reviewer: S. Candy
I have been using first alert alarms in my home for the last 5 years and I have been very pleased by their performance.
Ordering a replacement unit thru the First Alert Store was easy and delivery was prompt. Great experence.
Smoke/CO alarm - 04/28/2012
Reviewer: Robert Galbreath
easy install xcellant product
Smoke/CO combo - 04/21/2012
Reviewer: Neil Anderson
Good quality unit. Used with the separate strobe light.
- 04/17/2012
Reviewer: Frank Jirmasek
The items purchased are of excellent quality.
Great product and service - 04/15/2012
Reviewer: Eileen Sauret
I am very impressed with the service provided by First Alert and with the product-Smoke and carbon monoxide alarm.
Easy to install and great units - 04/07/2012
Reviewer: terrence sprankle
I got the units and installed very easily,great stuff!
- 03/29/2012
Reviewer: Jessica Robinson
The items were shipped to me in a prompt manner. It was easy toinstall and worked perfectly.
product - 03/25/2012
Reviewer: Timothy McMahon
great for all households for the safety in todays type house and with the daners of CO
Smoke/Carbon - 03/20/2012
Reviewer: Temur Yunusov
I have set it up. Its working.
Thanks
- 03/05/2012
Reviewer: Robert Berg
Battery sent in unit did not work, so put one in myself.
Getting bat.out off clip wasnt easy, as it felt like clip would break if pushed to hard.
One bat. was in, the unit didnt beep like it said it would.
Beeped once, but pushing the test butten did send alarm off.
- 03/01/2012
Reviewer: Peter Storandt
These arrived promptly and have been installed by our electrician. I now feel safe running the self-cleaning oven cycle!
- 02/17/2012
Reviewer: Georgette Lawton
This is the only product we will use. Extremely reliable and the price is fair. Quick to deliver.
Smoke & CO - 01/31/2012
Reviewer: Joseph Tolbert
They were easy to install and wire, one of the few combination smoke/carbon monoxide detectors on the market, highly recommend them for anyone updating their current system.
Replacement Combo Detector - 12/21/2011
Reviewer: Leonard Carlson
My home has six6 detectors that are all tied together electrically - three are smoke only the others are combos. The carbon monoxide alarm started going off periodically. Had the Heating people come and check for carbon monoxide - there was none present. The next was to have it checked out electrically. The lead time was quite long for a technician to check out the system - so I ordered an exact replacement from First Alert to do a trial and error replacement. My second unit combo was defective and Ive had no problem alarms since. All of my original units were installed in 11/2007 when the house was built new.
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