Customer Reviews For The First Alert Smart Dual Sensor Smoke Alarm with Nuisance Resistance - SA320CN

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126 Reviews
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126 customers recommend this product
Matt G
March 3, 2024
Verified Purchase
FA Smoke Alarm Smart Dual sensing

Easy to order, fair pricing, delivered timely, easy to install right out of package. Would highly recommend this product!

David S
October 2, 2022
Verified Purchase
First Alert Smoke Alarm - SA320CN

Very quick shipment and quality. Reliable!!!

Jim T
September 15, 2022
Verified Purchase
Very Satisfied!

Not much you can say about a smoke detector. I hope I never know how well it works! This is my second one of this model, and I've been very pleased with both.

JESSE F
July 28, 2022
Verified Purchase
First Alert with Smart Sensing Technology

This was my second purchase of the same alarm. I like the Smart Technology of this alarm, also very easy to install.

Parent
July 20, 2022
Verified Purchase
Nice choice for young adults

The Nuisance Resistance Feature is a nice feature. I am hoping it increases compliance with use. Practical gift for young adults living on their own

JESSE F
July 13, 2022
Verified Purchase
First Alert with Smart Sensing Technology

I replaced a older alarm with this one because of the good reviews and the known technology. Very easy to install using the screws that were used for old alarm.

Sharon B
May 16, 2022
Verified Purchase
Thrilled

I am thrilled with the two new detectors. Easy to install, batteries included, attractive. Would definitely purchase again.

Frank D
March 8, 2022
Verified Purchase

The First Alert SA 420 smoke alarm was delivered a&ead of schedule, works as it should. It replacesa a previous unit which continued to emit a low- battey warning signal after expiration of warrabty..

Sarah R
March 1, 2022
Verified Purchase
easy to install

my old alarms were very outdated and i wasn't sure they were dependable. first alert shipped quickly and the alarms were easy to install and they take 2 AA batteries

Barbara P
January 31, 2022
Verified Purchase
Great

Recently ordered from first alert. After reading reviews on smoke detectors I selected these. The website was easy to navigate, the price was the best I could find, shipping was free and the product arrived quickly. What more could you ask for?

David S
January 5, 2022
Verified Purchase
Very accurate

We switched out our old brand for First Alert and it made a noticeable difference. Alarm alerts at the first sign of smoke. So much peace of mind now!

Scott R
October 2, 2021
Verified Purchase
Review of Order

I've only just received them. Got exactly what I expected at a price that beat ordering from other stores. Time will tell for how they last!

Kathleen W
September 24, 2021
Verified Purchase
Easy to Install!

This model is perfect for easy battery loading and installation. Service on phone order was great and so was price!

Ronald S
August 24, 2021
Verified Purchase
Simple Solution

Easy to install.I used the battery powered detectors and their performance is as good as hard wire if you remain diligent about maintaining batteries.In an older home the SA320CN is a great alternative to the hard wire model and installs in minutes.Don't take chances with your property or family and you'll sleep better once you've put these up.Simple to follow directions.I was done in no time.

Timothy K
August 20, 2021
Verified Purchase
Solid Smoke Alarm that detects both kinds of fire issues

Finding a battery operated smoke alarm that detects smoke both via ionization and photoelectric is not easy. This detector does so, and with an advertised smart sensing, and nuisance resistance to minimize falsing alarms. The smoke detector came with all accessories needed to mount the detector, and installation was straightforward. I prefer a brand name like First Alert over some new foreign overseas Chinese companys products for their known track record for piece of mind. Saving a few bucks, or adding some new gizmo feature is no where near as important as having confidence in the quality and accuracy of something as life, and death important as a smoke detector/alarm.

Jesse V
August 19, 2021
Verified Purchase
Smart Fire and Smoke Alarm

Works well and as advertised. Competitively priced and installs easily.

MAJA
May 29, 2021
Great product

Super easy installation

Lenore F
May 10, 2021
Verified Purchase
SA320CN

Had all smoke detectors replaced and installed. very pleased with the product.

Kevin Y
May 3, 2021
Verified Purchase
Great Product

Great product, easy to install, and at a great price!

Andrew B
May 2, 2021
Verified Purchase

The product packaging was appropriate, with the product presented thoughtfully and protected fully, but not overpackaged. I appreciated the fact that the footprint was the same as the First Alert smoke alarm it replaced, so we used the same holes in the ceiling and covered the same slight discoloration that occurred on the ceiling in the 10 years since the last one was installed.

How often do you need to change the batteries?
Actual battery service life depends on the particular design of your smoke or carbon monoxide alarm and the environment in which it is installed. All kinds of alarm batteries specified in the user's manual are acceptable replacement batteries. Regardless of the manufacturer's suggested battery life, you MUST replace the batteries immediately once the unit starts "chirping" (the "low battery warning"). It is recommended that you change the batteries in your alarms when you change your clocks for daylight saving time. Also consider replacing your current alarms with 10-Year Life Alarms that never require a costly battery replacement for the ten year life of the alarm. This 10-Year series is available in smoke, carbon monoxide and combination alarms.

What is the proper placement of smoke alarms?
It is important that you have the proper placement for your smoke alarms. Install your alarms at least 20 feet from appliances like furnaces and ovens, which produce combustion particles. Alarms should be at least 10 feet from high humidity areas like showers and laundry rooms, and at least 3 feet from heat/AC vents. Be sure to install a smoke alarm in each bedroom, one at the top of each stairwell, and one on every level.
My smoke alarm keeps chirping and beeping. Why does my smoke alarm chirp intermittently?
It is likely that the reason your smoke alarm keeps chirping and beeping is that the battery is low. Whenever your smoke alarm keeps chirping, replace the battery immediately.

Other reasons include: It could be a different device or appliance such as a security system, monitor, carbon monoxide alarm, or other device which has a similar low battery or alert signal. Some of the same factors that cause unwanted alarms can cause intermittent alarms: dust and insects in the alarm or power interruptions in hardwired alarms. Improper wiring on AC or AC/DC smoke alarms. AC alarms will chirp every 5 seconds if the interconnect wire is grounded. The orange interconnect wire should NEVER be grounded; it should only be used to interconnect other smoke alarms or compatible devices.

Why doesn't my smoke alarm sound when I push the test button?
It is important that you frequently test your smoke alarms. When you are testing your smoke alarm, there are a number of reasons why the alarm might not sound:
  • You may not be holding the test button down long enough. Try holding it down for up to 10 seconds (20 seconds on photoelectric models) .
  • Your battery may not be installed properly or snapped all the way in place. Even if the alarm sounded briefly when the battery touched the terminals, you still need to make sure it is snapped securely in place. If the battery is loose, in cannot power the smoke alarm properly. After installing new batteries, be sure to test your smoke detector.
  • Your AC power may not be on. AC and AC/DC units will have a power indicator light (red or green) that shines continuously when they are receiving electrical power.
  • If you have a 10-Year model, the smoke alarm may not have been properly activated. If the tab broke away before the alarm was activated, you can use a toothpick to move the switch over to test the alarm.
Why does my smoke alarm go off when I install a battery or turn on the AC power?
It is normal for smoke alarms to go off and sound briefly (up to 5-10 seconds) when you install a new battery or when they are powered up. If the alarm continues to go off and no smoke is present, the cause may be one of the following:
  • There may be insufficient battery power, try new batteries.
  • Problems with voltage or insufficient electrical power (brown out) may cause a continuous weak sounding alarm. For AC or AC/DC models, temporarily disconnect power at the service panel until the brown out is over. If you do not restore the AC power, your smoke alarms cannot warn you of a fire.
  • Incompatible warning device. If an incompatible alarm or auxiliary device is linked into a series of AC or AC/DC smoke alarms it may cause the system inadvertently go off.
My smoke alarm keeps chirping, even with a new battery. What is causing this?
There are a number of possible causes for your smoke alarm to keep chirping even with a new battery.
  • It is possible that your smoke alarm "silence" button was pushed by mistake. The alarm will now "chirp" once a minute for up to 15 minutes before resetting.
  • Are you sure it's the smoke alarm? Funny to ask, but other devices have similar low battery chirps or warning tones.
  • Your "new" batteries may not be fresh. If batteries are stored, especially in cold areas like refrigerators, they lose their charge more quickly. Always check the freshness date on the package when buying new batteries. Keep plenty of replacement batteries on hand so that you are sure to always be protected by your smoke alarms.
I lost my First Alert smoke alarm owner's manual. How can I get a new one?
First Alert smoke alarm owner's manuals are available online for download at no cost. Find your alarm in our Smoke Alarms section.
Why does the National Fire Protection Association (NFPA) recommend that home smoke alarms be replaced after 10 years?
Smoke alarms have a limited life. Although each smoke alarm and all of its parts have passed many stringent tests and are designed to be as reliable as possible, any of these parts could fail over time. Therefore, you must test the devices weekly. The unit should be replaced immediately if it is not operating properly. The performance of smoke alarms older than 10 years is simply not reliable. To ensure your family's safety, all carbon monoxide and smoke/CO combination alarms need to be replaced every 5-7 years. All smoke alarms need to be replaced every 10 years.

If it's time to replace your alarms, consider the NEW 10-Year Life series and never have to worry about a battery replacement for the life of the alarm.10-Year alarms are available in smoke, carbon monoxide and combination alarms.

I'm ready to change my alarm battery - what replacement batteries can I use?
Check your User's Manual or the nameplate on the back of the alarm. Different smoke detectors & CO alarms use different kinds of batteries - 9V, AA, AAA - it all depends on the particular model you have. Use quality batteries like lithium batteries - having plenty of power is worth any extra cost. Never use rechargeable batteries because they may not always provide a consistent charge.

Smoke Alarm w/ Smart Sensing Technology and Nuisance Resistance

The First Alert SA320CN Dual-Sensor Smoke and Fire Alarm provides early warning of both flaming and smoldering fires. Additionally, its intelligent sensing technology is designed to cut down on nuisance alarms from cooking smoke or other common false-alarm triggers. A single button both silences and tests the smoke detector for simple operation. The battery-powered fire detector can be easily installed anywhere without wires.

Dual Sensors Detect Different Types of Fires

The First Alert Smoke and Fire Alarm comes equipped with two different sensors to offer the earliest possible warning of a fire. The ionization sensor detects flaming fires, such as grease fires or wastebasket fires, and the photoelectric sensor detects smoldering fires, such as when a lit cigarette ignites clothing or upholstery. Both sensors work together to provide comprehensive smoke and fire detection.

Smart Sensor Minimizes False Alarms

People sometimes disable a fire detector when it goes off due to cooking smoke or steam, even though in doing so they endanger themselves and their loved ones. Intelligent sensing technology in the First Alert Dual-Sensor Smoke and Fire Alarm is designed to distinguish between real fires and nuisances, reducing false alarms significantly so there is never a need to disable the alarm.

Battery-Powered Fire Detector Installs Anywhere

The battery-powered fire detector can be installed anywhere with no wires or electrician required. A low-battery indicator light and audible chirp let you know it is time to change batteries. The battery compartment opens without the need to remove the alarm from the mounting bracket, making battery replacements quick and easy.

First Alert Smart Sensing Smoke Alarm SA320CN

* California and New York Residents - Please note this alarm is not compliant with your state's 10 Year Sealed Battery Alarm Legislation Requirements.

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